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FAQ for Ritmos, Auf geht's!, and Weiter geht's!
Purchase & Returns
Where can I purchase my textbook and software?
I need my textbook package shipped with same or next day delivery.
Can I buy a used copy of my textbook and software program?
I need to do homework but my book isn't here yet, or my software isn't working.
I bought the wrong version of the software for my operating system.
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Software Download & Installation
Will the software work on my Chromebook?
I need to install the software on a new computer. How can I get another copy?
My code is marked as used but I didn't complete the software download yet.
I don't understand how to download the software.
My antivirus program won't let me download the software. What should I do?
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Using the software
I don't have a computer. How can I do the software homework?
The software work I did on one computer isn't appearing on another computer. Where is it?
How do I save my work in the software?
I don't have a printer. How do I make a PDF of my printout?
The software tells me to install Quicktime or that QTCF.dll is missing, and it won't open.
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My question isn't answered in this FAQ. How can I get personalized assistance?
I want to submit a bug report. How can I do that?