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FAQ for Ritmos, Auf geht's!, and Weiter geht's!
Purchase & Returns
Where can I purchase my textbook and web access or software?
Can I buy a used copy of my textbook and web access or software program?
I need to do homework but my book isn't here yet
I bought the wrong version of the software for my operating system. (Legacy software only)
I want to return my textbook. What should I do?
See all 7 articles
Software Download & Installation
Will the software work on my Chromebook?
I need to install the software on a new computer. How can I get another copy? (Legacy software only)
My code is marked as used but I didn't complete the software download yet. (Legacy software only)
My antivirus program won't let me download the software. What should I do? (Legacy software only)
My computer says the software download is dangerous. What should I do? (Legacy software only)
See all 10 articles
Using the website or software program
I don't have a computer. How can I do the online or software homework?
The software work I did on one computer isn't appearing on another computer. Where is it? (Legacy software only)
How do I save my work in the software? (Legacy software only)
I don't have a printer. How do I make a PDF of my printout? (Legacy software only)
The software tells me to install Quicktime or that QTCF.dll is missing, and it won't open. (Legacy software only)
See all 24 articles
My question isn't answered in this FAQ. What should I do?
I want to submit a bug report. How can I do that?