We accept returns for books in new/unused condition purchased directly from Evia Learning. If you purchased your materials through a bookstore, a friend, or other 3rd-party seller, you will need to contact them to arrange a return. This is true for both textbooks and access cards.
Direct web access purchases can be cancelled and refunded within 14 days of purchase. After 14 days, the web access is non-refundable. To request a cancellation and refund on web access, please fill out a support ticket and let us know your situation!
If you have a textbook that you purchased directly from Evia Learning and it is still in new or like new condition, you can send it back to us for a refund on the list price of the book. Please note that shipping costs are non-refundable. Please include a copy of your receipt with the return shipment so we can easily identify the package as yours. Returns that arrive without identifying information cannot be refunded as we will not know whose book it is. Once we receive your book, we will inspect it the confirm its condition and then issue a refund to the purchasing card.
Please direct textbook returns to:
Evia Learning Returns
720 E. 8th St., Suite 4
Holland, MI 49423
If you ordered a bundle that included both web access and a textbook, please contact us separately about cancelling your web access or include a note with your return specifying that you would also like your web access cancelled and refunded. Otherwise the default is to leave your web access intact until you tell us to cancel it, and we will refund only the textbook portion of the order.